Privacy Policy

Last Updated: 01/09/2023

At Smilykart Service Private Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.ezabuy.com.

1. Information We Collect

We collect the following types of information when you visit our website or interact with us:

1.1 Personal Information: When you place an order or create an account, we may collect your name, email address, phone number, shipping and billing addresses, payment information, and other details necessary to fulfill your order.
1.2 Automatically Collected Information: We may automatically collect certain information about your device, browsing actions, and usage patterns, including your IP address, browser type, and referring URLs, using cookies or other tracking technologies.
1.3 Cookies: Cookies are small data files stored on your device. We use cookies to improve your browsing experience and analyze website traffic. You can disable cookies via your browser settings, but doing so may limit your ability to use certain features of the website.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Order Processing: To fulfill orders, process payments, and deliver products to you.
2.2 Customer Support: To provide customer service, respond to inquiries, and resolve issues.
2.3 Personalization: To personalize your experience on our website and recommend products based on your preferences.
2.4 Marketing Communications: With your consent, we may send you promotional emails about our products, special offers, and new services. You can opt out of marketing emails at any time.
2.5 Legal Compliance: To comply with applicable legal obligations, prevent fraud, and protect the rights of our customers and business.

3. Sharing Your Information

We may share your information in the following circumstances:

3.1 Service Providers: We may share your information with third-party service providers who assist us with website operations, payment processing, shipping, and customer service. These providers are contractually obligated to protect your information.
3.2 Legal Requirements: We may disclose your information if required to comply with applicable laws, respond to legal requests, or protect our rights and safety.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, provided that the acquiring party continues to honor this Privacy Policy.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request the deletion of your personal information at any time, subject to legal obligations.

5. Your Rights

You have the following rights concerning your personal information:

5.1 Access: You have the right to request a copy of the personal information we hold about you.
5.2 Correction: You have the right to request corrections to any inaccurate or incomplete information.
5.3 Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
5.4 Opt-out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or by contacting us directly.
5.5 Cookies: You may disable cookies through your browser settings, though this may limit your ability to use certain features of the website.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Support Email: support@ezabuy.com