Terms and Conditions

Last Updated: 01/09/2023

Welcome to www.ezabuy.com, owned and operated by Smilykart Service Private Limited. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.

1. General

1.1. These Terms and Conditions govern your use of the website www.ezabuy.com and the services provided by Smilykart Service Private Limited Company.
1.2. By using the website, you confirm that you have read, understood, and accepted these terms.
1.3. We reserve the right to modify these terms at any time. Any changes will be effective upon posting on the website, and continued use of the site will indicate acceptance of the modified terms.

2. Eligibility

2.1. You must be at least 18 years old to use this website.
2.2. By using this website, you confirm that you have the legal capacity to agree to these terms.

3. Account Registration

3.1. To access certain services on the website, you may be required to create an account.
3.2. You are responsible for maintaining the confidentiality of your account information and password.
3.3. You agree to notify us immediately in case of any unauthorized use of your account.

4. Product Availability and Pricing

4.1. All prices on the website are in INR (Indian Rupees) unless otherwise specified.
4.2. We strive to provide accurate product and pricing information, but errors may occur. In case of any discrepancy, we reserve the right to cancel or refuse the order.
4.3. Product availability may vary, and some items may be out of stock or discontinued without prior notice.

5. Order and Payment

5.1. When you place an order, it represents an offer to purchase a product. We reserve the right to accept or reject any order.
5.2. Payment must be made through the methods specified on the website. All payments are subject to validation checks and authorization by your payment provider.
5.3. Once your payment is confirmed, we will process your order, and you will receive an order confirmation email.

6. Shipping and Delivery

6.1. We offer shipping services across India. Delivery times and charges may vary depending on your location.
6.2. We are not responsible for delays caused by third-party logistics providers or unforeseen circumstances.
6.3. Risk of loss and title for products pass to you upon delivery.

7. Returns and Refunds

7.1. We offer a return policy for eligible products as specified on the website.

7.2. Returns must be initiated within 7 to 10 days of receiving the product. Returned items must be in original condition with all tags and packaging.

7.3. Refunds will be processed within 7 to 10 business days after we receive and inspect the returned item.

7.4. Certain items may not be eligible for return, such as perishable goods, intimate items, or custom-made products. Check the product listing for specific return information.

7.5. Product will be delivered within 5 to 7 days.

8. Intellectual Property

8.1. All content on the website, including images, text, graphics, and logos, is owned by Smilykart Service Private Limited or its content suppliers and is protected by intellectual property laws.
8.2. You may not reproduce, distribute, or exploit any part of the website’s content without our express written permission.

9. Limitation of Liability

9.1. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or purchase of products from www.ezabuy.com.
9.2. Our liability for any product sold is limited to the purchase price of the product.

10. Third-Party Links

10.1. Our website may contain links to third-party websites. These links are provided for convenience, and we do not endorse or take responsibility for the content or policies of these websites.

12. Contact Us

If you have any questions or concerns about these terms, please contact us at:
Support Email: support@ezabuy.com